Contact Us
Get in Touch with JAACE 11:31 💕
At JAACE 11:31, we’re here to help you every step of the way. Whether you have questions about our toppers, wigs, scalp prosthesis pieces, or subscription services, we’d love to hear from you!
We know that finding the right alternative hair solution is personal, and we want to make the process as easy and stress-free as possible. No question is too big or too small—our team is always happy to help.
📩 How to Reach Us
📧 Email Us – Got a question or need some advice? Drop us an email at jaacehair@hotmail.com and we’ll get back to you as soon as possible.
💬 DM Us on Socials – Prefer a quick chat? Send us a message on:
📷 Instagram: @JAACE1131
📘 Facebook: JAACE1131
🔒 Join Our Private Community! – Our closed Facebook group, JAACE - Wig & Topper Subscription, is a safe space for members to share experiences, ask questions, and get support.
📞 Book a Consultation – Need a one-on-one consultation? We offer virtual consultations to help find the perfect hair solution for you.
💡 Frequently Asked Questions
💖 Do you offer colour matching?
Yes! If you need help choosing the perfect shade, just send us a photo of your natural hair in good lighting, and we’ll guide you through the best options.
💖 How long does it take to receive my order?
Delivery times vary depending on whether your item is custom-made or in stock, but we aim to get your piece to you as quickly as possible. We’ll always keep you updated on the progress of your order.
💖 Can I customise my order?
Absolutely! We offer custom sizing, hair lengths, and colour adjustments (excluding bleaching). If you have specific requests, let us know, and we’ll do our best to create your perfect piece.
💖 What if I need support after receiving my hairpiece?
We’re always here to help! Our online learning platform provides guides on washing, styling, and maintaining your piece, and our team is always available for additional advice.
Join the JAACE 11:31 Community
We love seeing our customers feeling confident and beautiful in their new hair! Tag us in your photos or share your journey—we’d love to feature you in our gallery!
📸 Follow us for styling tips, customer transformations, and exclusive offers!
📷 Instagram: @JAACE1131
📘 Facebook: JAACE1131
🔒 Closed Group: JAACE - Wig & Topper Subscription
Let’s Chat! 💕
Have a question? Need a recommendation? Want to start your journey with us? Get in touch today—we’re always happy to help!
📩 Contact Us Now
